Hi, I'm

Jacob Grogan

IT Support & Customer Service Specialist

I like figuring out how things work — help desks, home labs, and everything in between.

About

I work in IT support and customer service, where I spend my days solving problems and helping people get unstuck. Outside of work, I'm usually doing the same thing for fun — tinkering with technology, building out my home lab, and finding new ways to break and fix things on purpose.

When I'm away from a screen, you'll probably find me outdoors with a camera, running a 3D printer, or a few hours deep into a game.

  • Technology
  • Home Lab
  • Outdoors
  • Photography
  • 3D Printing
  • Gaming

Projects

In Progress

Home Lab

A self-hosted server build running on Docker — replacing an old Windows/WAMP setup with a proper Linux + Docker Compose stack. Currently includes:

  • Plex media server, with an automated media pipeline (Prowlarr, Sonarr, Radarr, qBittorrent behind a VPN)
  • Prometheus + Grafana monitoring for host and service health
  • This website, served as a static site straight from the same box

Up next: self-hosted email and a dedicated security-monitoring stack.

More coming soon

This is a growing list — new projects get added here as they're worth showing off.

Photography

Mostly outdoor and landscape shots, taken wherever I end up hiking or traveling. Gallery is under construction — check back soon.

Get in Touch

The easiest way to reach me is LinkedIn.